The purpose of this Privacy Policy is to explain how we may collect
personal information about you, and how we might use that personal information.
(See also www.privacy.gov.au.)
JIIG-CAL Australia is committed to providing you with the highest
levels of customer service. This includes protecting your privacy. Career Voyage is
bound by this privacy policy, which sets out a number of principles concerning the
protection of your personal information. It relates to personal information that you
provide to us through our registration forms that you fill in to use Career Voyage.
How we collect personal information
JIIG-CAL Australia's privacy policy will cover all information that customers may regard
as private or sensitive. Most of personal information - such as name, address, date of birth,
telephone numbers, company details and credit card details - are collected to establish the
best service to our customers.
JIIG-CAL Australia collects personal information to enable us to:
- Set up services purchased;
- Understand your service requirements;
- Answer your queries;
- Keep you updated with our services;
- Invoice and collect payments; and to
- Identify you when you want to access or modify your service details.
Giving this information is fully optional. However it is important to note that the provision
of your service may not be possible without access to the relevant information. We welcome any
questions on the use of personal information when any doubts arise.
JIIG-CAL Australia will not collect sensitive information, such as racial, ethnic, religion,
political opinions, and other prejudice information when it is irrelevant to the service, unless:
- You have given express content to JIIG-CAL Australia to do so;
- There are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
- The use is required by law; or
- The use is necessary for the establishment, exercise or defence of a legal or equitable claim.
How we use your personal information
The information that we collect about you is used to help you easily access the services that
Career Voyage provides. The information we collect from you is strictly confidential. We do not
sell, rent, loan, trade or lease the addresses stored in our databases to any third parties.
When we disclose your personal information
We may disclose the personal information, other information or data we collect from you if:
- You give us your consent; or
- You would reasonably expect us to disclose it for another purpose, and that other purpose
is related to the purpose specified to you at the time of collection.
In this way we may use your information to send you out promotional material, which you may find
of interest. If you do not wish to receive any of this material you may simply choose to "unsubscribe"
from our mailing lists and no further material will be sent to you. You can unsubscribe by
contacting us using our online form simply requesting to stop receiving promotional
material from us.
Additionally of course, your Career Adviser will usually have access to your Career Voyage records,
and this relationship should be marked by a high level of trust. However JIIG-CAL Australia has no
control over this relationship. If you have any concerns about this relationship you should take
up the matter directly with your Adviser and/or change your Adviser.
How you can access your personal information
Customers will always have access to the information and content provided to us. At any future time,
you can easily edit or delete your personal information provided during registration via our password
protected web interface. Alternatively, you can contacting us for notification of
changes to your name, address, title, telephone number or email address.
If you wish to access or correct personal information which you have provided via our website but
cannot access the information, please send an email to us following these details.
In order to access your account information you must be registered as a current contact for the
account. If a person requests access to, or to make changes to an account, and they are not listed
as a contact they will be required to prove in writing that they have permission from the existing
account contacts to access the account information. This can be achieved by faxing permission on
company letterhead (if related to a company) and signed off by an existing contact on the account.
What else you should know
Remember to log out and close your browser when you have finished your user session. This is to
ensure that others cannot access your personal information and correspondence if you share a
computer with someone else or are using a computer in a public place like a library or Internet
cafe. You as an individual are responsible for the security of and access to your own computer.
Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords
and any account information. Please be careful and responsible whenever you are using the Internet.
How to contact us
JIIG-CAL can be contacted by phone, e-mail, or through the online query system available on this
website. All contact details are provided here.
Your consent to this policy
By using our website and Career Voyage, you consent to the collection and use of information by
JIIG-CAL Australia, as specified above. If JIIG-CAL Australia decides to change this customer
privacy policy, we will re-publish it at this location on our website so that you are aware of
the way we are collecting, protecting and disclosing personal information.
Further Information
After the expiry or deletion of each account all personal information is deleted. For research
purposes, to enable software improvements, we may keep and analyse responses to items and profile
information. However this will be done only after personal identifying information has been removed
and deleted so that no research can be traced back to any individual.
We take all reasonable steps to ensure that the information (including personal information) we hold
has been removed
and deleted so that no research can be traced back to any individual.
We take all reasonable steps to ensure that the information (including personal information) we hold
in our servers is secure and not subject to loss, unauthorised access, misuse or alteration. However
you should be aware that there are inherent risks associated with the transmission of personal
information via the Internet. JIIG-CAL cannot accept liability for any loss suffered by you as a
result of unauthorised access to this Site.
THIS POLICY WAS LAST UPDATED Jan 1st, 2007.
